Cause marketing: Show who you are by doing good

Share your cause and connect to your community through cause marketing

The good that you do shows who you are. If you want to establish a deeper connection with your community, then integrate charitable giving into your business through fundraising. This is called cause marketing, and it gives people another reason to patronize your eye care practice or optical shop.

My cause

Here’s the cause I support every year: AIDS Walk & Run San Diego. When my stepbrother contracted the AIDS virus back in the early 90’s, there were minimal services to help with the emotional burden, and medications were ruinously expensive. Those meds were also very hard on the body, and he passed away in 1993. Treatments have improved dramatically since then, but they are still costly – and HIV/AIDS education is always needed. So every year since 1995, I have raised funds and walked the AIDS Walk.

This year’s AIDS Walk is September 29th. I actually have to miss walking it, as I’ll be at Vision Expo West. But I’m still fundraising for it. (Want to donate?)

Find your cause

That’s my cause. What’s yours? If you’re not sure, here are some tips for finding a great charity to support:

  • Choose a vision charity. This aligns with your profession! And it can be an opportunity to educate the public on eye diseases and how they occur. Not sure which one to choose? Here’s a list of 97 vision charities around the world.
  • Go local. Remember, as a local business you’re trying to connect with your local community. You can choose a national charity with a local office, a regional organization that benefits your area directly, or even a local school or library. If your region has recently suffered a natural disaster, it’s best to funnel your help through well-established charities like the Red Cross or United Way.
  • Avoid political causes. Of course, you personally can support any cause you believe in. But if you pair a cause with your business, and a significant portion of your community would not support that cause, you’ve given them reason to not patronize you – and you may even end up with protesters. Politics is always a hot-button issue. Instead, choose a cause that nearly anyone in your area can get behind.

Now share it!

  • Pair fundraising with an event at your business. You could have a trunk show with a percentage of sales benefiting your charity. Or throw an evening cocktail party with silent auction, proceeds going to the cause.
  • Take event advice from your charity. They throw a lot of events, and they know what works! They will even likely have some preferred vendors for sound, photography, food, and more.
  • Share your cause well in advance of the event. People need time to notice and decide to throw in their support. Particularly if the fundraising event is anywhere near the winter holidays, plan for a 2- to 3-month publicity campaign. Don’t forget the marketing in cause marketing! And definitely use social media to share the event.

What cause do you support through your business, and how do you do it?

Need help with cause marketing? Contact us.

Specs Optometry: There’s an eye doctor WHERE?!

Specs Optometry - Little Italy

When we talk about “retail” in the optical world, we usually mean a dispensary or eye care practice that lives within a Walmart, Shopko, or Sam’s Club. But I recently came across a practice in a most unexpected retail space: a kind of hipster co-op.

Exterior of James Coffee
I see coffee, but I was promised eyewear

Now you may not know what I mean by that term, and I don’t blame you–I just made it up. But how else can I describe this place? It’s one big warehouse building in San Diego’s Little Italy neighborhood that contains a letterpress card shop, a bowtie boutique, and a straight-razor shave joint, all of which are anchored by a coffee bar and roastery (James Coffee). Though these are individual stores, all the walls inside the building are glass, so the effect is more like open stalls in a market than separate shops.

Interior of James Coffee
Wait, they have WHAT in here?

And right there next to where you sit down to enjoy your honey cinnamon latte is Specs Optometry. Owned by optometrist Dr. Michelle Fitzpatrick (along with another larger location in South Park), this location has managed to display a bunch of independent frame lines in a way that is appealing and uncluttered–all in a space no larger than a living room.

Specs Optometry
Specs Optometry & Eyewear, Little Italy

Let me share with you what I think Specs is doing right, and maybe it will spark some ideas for you:

Interior of James Coffee
She looks like she could use some computer glasses. Just sayin’.

Hot location
Instead of trying to lure patients to another part of town, or into another address on a popular street, Specs is right there inside the building where they get their daily coffee. Some people work there all day! They can fall in love with that Jacques Marie Mage Dorothy frame just by ogling it daily, and not use up a minute of the optician’s time.

Specs Optometry interior
Have a seat, try on some frames

More facetime with frames
I love eyeglasses and will spend as much on them as my wallet will allow, but sometimes it feels like I have to jump through too many hoops to even lay eyes on the frames in a dispensary–much less try on. There may be no window to display frames, or standing outdoors to look at them feels awkward. Or the dispensary may not be up front, and I have to run a gauntlet of insurance questions before I can even start trying on. It’s like they don’t want my money! And after a few hurdles, I no longer want to give it to them.

The experience at Specs was definitely different. I tried on so many frames, my heart sang.

And Specs lets you see everything through their glass walls even when they’re not open. That means MOSCOT, Barton Perreira, Andy Wolf, and Garrett Leight frames are winking at potential buyers up close and often. And when they are open, optician Kayla Gray is the soul of patience and respect for the gravity of your fashion choices.

  • Specs Optometry window
    Get a peek at Specs' crafted interior
  • Specs Optometry interior
    Optimal lighting, funky rugs, and raw wood walls
  • Specs Optometry racks
    Neat, well-lit racks with plenty of storage
  • Specs Optometry display case
    Hand-welded display case for featured frames
  • Exam room
    Exam room
  • Specs Optometry exam room
    A peek inside the exam room
  • Specs Optometry building
    Optical customers, whether they know it or not

Handcrafted interior, curated frame lines
The shop’s interior is full of handcrafted details–raw wood, welded metal, softly faded rugs–which fits right in with the aesthetic of its neighbor shops, and also matches the curated, handcrafted frame lines it sells.

The dr. is in
…and she’s not Lucy from Peanuts.

The doctor is in
Even in this small space, they’ve tucked a little exam room in the back, so there’s no excuse for not getting a current prescription. And if more instruments are needed, such as a fundus camera, they can accommodate that in their other location.

Specs Optometry removes a lot of obstacles to buying that most practices don’t even realize are there. What obstacles can you remove in your shop?

If you’re in San Diego, visit Specs Optometry for yourself at 2355 India Street.